We offer a suite of eBusiness services that leverage the most beneficial technologies for automating and streamlining the way you interface with ExxonMobil. All are designed with the flexibility to fit seamlessly with your particular preferences and processes. Wherever your business leads you, our eBusiness services will be there to help optimize. And we will continue evolving and improving the offerings so that their value to your business never stops growing - or flowing.
The OneConnect | Customer portal
OneConnect streamlines transaction processing and provides fast, intuitive access to essential order and product information—including regulatory summaries, shipping documents, and repeat order templates. With multilingual in-app support and upcoming features like contract management and marine orders, it’s designed to simplify and enhance your experience.
The OneConnect™ self-service portal is designed to make your interface with us easier and faster! The videos below demonstrate how to navigate our new platform, step-by-step. Learn how to place orders, copy and cancel an order directly from within OneConnect. See how easy it is to access the many support documents from order confirmations, certificates of analysis and safety data sheets, to account statement reports, bills of lading and invoices.
How to update user profile and preferences
Set user profiles and and preferences: Personalize your OneConnect | Customer portal settings.
How to place single and multiple orders with in-app guidance
Placing an order gets easier with our in-app step-by-step tips to guide you through the process.
How to request an order change
If you need to make changes an order in OneConnect | Customer portal you can Customer Services to look into it.
How to add or remove an order
Organize your favorites to organize your time working on all your orders.
Do you have questions or want to speak to someone on our team?